Store refurbishments
Removal and re-installation of network, communications and POS-related components during refurbishment work.
Retail & Field Services
Field Services for branches and distributed sites.
Our technicians handle installations, refurbishments, hardware replacement and fault visits across individual or multiple sites. Scheduling, materials and reporting are coordinated centrally.
Scope
IMAC
Install, Move, Add, Change work based on instructions and acceptance criteria.
Build-up and tear-down
Technical work for openings, closures, rebuilds and refurbishments.
POS-related technology
On-site work on POS, network and communications components and their connection to the site network.
Break/Fix
Targeted dispatches for incidents, hardware replacement and local faults that cannot be solved remotely.
Residential rollouts
Scheduled installation, replacement and de-installation work at many end-customer locations.
Documentation
Checklists, asset or serial details, deviations, photographs and structured reporting.
Project examples
Ongoing retail support
Technical dispatches to distributed branches for hardware replacement, fault analysis and local work.
Openings and closures
Coordinated site build-up or tear-down using a runbook, asset handling and acceptance checks.
Residential rollouts
Repeatable installation or replacement work at many customer locations with central scheduling and quality control.
On-site work backed by the central team
We can work from an existing IMAC specification or help define the process. If the situation falls outside the runbook, the field technician can involve network, server or telephony specialists directly.
What a store refurbishment involves
Retail work often has to fit into a narrow window while the wider project continues around it. We coordinate the technical tasks and record the site condition before and after the visit.
Preparation
Review site data, runbook, dates, materials, access and dependencies on construction teams and other trades.
Build-up or removal
Remove, protect, replace or reinstall network, communications and POS-related components.
Commissioning
Test Internet, routers, switching, Wi-Fi, telephony and connected devices, with the central team available for troubleshooting.
Acceptance
Return serial numbers, photographs, test results, exceptions and open points in a structured report.