Planning & runbook
Scope, sites, responsibilities, dependencies, materials, sequence and acceptance criteria are recorded before rollout.
Projects & Field Services
Technical projects from planning to operational handover.
connectionpoint provides technical project leadership and delivery for migrations, new sites, network and platform changes, telephony, and repeatable Field Service rollouts.
Project scope
Servers & platforms
Migration of servers, hosting environments and customer infrastructure with dependencies, testing and rollback planning.
Networks & datacenters
Provider changes, new Internet or Layer 2 connections, network redesigns, rack moves and site moves.
Mail & Microsoft 365
Mailbox migration, DNS cutover, client configuration, mail flow and hybrid dependencies.
Telephony
Number porting, SIP migration, Teams Telephony, SBC and coordinated cutover.
Sites and rollouts
For openings, closures, refurbishments and multi-site rollouts, we coordinate connectivity, networks, communications and POS-related components, plus the field technicians.
Documentation & handover
Results, exceptions and open points are captured and handed over to support or operations in an orderly form.
Field technicians backed by the central team
Technicians work from the agreed runbook. When they encounter an unexpected situation, network, server and telephony specialists are available to help directly.
Examples of engineering projects
Datacenter fabric
An EVPN/VXLAN fabric on existing customer switches, covering design, commissioning, handover and ongoing operations.
Datacenter interconnect
A passive DWDM link between two sites, with each switch connected to its local core and an additional LACP path through the other datacenter.
Retail refurbishments
Repeatable technical work during store refurbishments, with central planning, field delivery, testing and documentation.
Platform and DevOps
Reproducible deployment for specialised applications where infrastructure, networking and software need to be engineered together.
Work on site
For retail rollouts, IMAC and recurring site work, connectionpoint uses the focused fieldservice.ch service. Contracts, project leadership and technical coordination remain with connectionpoint.